"Each year since the launch of HealthCare.gov, insurance broker Craig Paulson faces a difficult question: Should he continue to sell individual market plans even though insurance companies increasingly refuse to pay commissions?If his Utah-based insurance brokerage firm, Altura Benefits, stops selling exchange plans, consumers may be left with lower-quality coverage or none at all.
In the past year, Aetna announced it would stop paying any commissions on the individual market in Utah. Molina Healthcare later announced that it wouldn't pay for commissions on special enrollment plans.
...Paulson isn't alone in his dilemma.
More insurance companies around the country are refusing to pay brokers commissions on higher-tier exchange plans or special enrollment sales as the companies face financial losses on the federal marketplace, according to Ronnell Nolan, CEO of Health Agents for America, which represents independent insurance brokers.
"It's the Wild West out here, and companies are doing what they can to survive," Nolan said..."
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