"Sears says it's in the process of a transformation that will lead the company back to profitability after years of declining sales.
But conditions inside some of Sears' stores tell a different story.
Several employees have told Business Insider that they are seeing signs of decay in their stores, which have included a rat problem, collapsing ceilings, empty shelves, and a lack of working toilets, as Business Insider reported last week..."
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The tools department appeared to be suffering from a severe inventory shortage.
Business Insider/Hayley Peterson
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